June 19, 2023

If you see an empty white box with a blue question mark where my photos should be, you’re not alone. Subscribers to Digging who read my emails on an iPhone, iPad, or other Apple product may be able to see my text but not my photos.

No photos? Why???

This problem is ongoing, and it’s driving me bonkers! After all, I work hard to deliver good photos with every blog post, and I want every reader who’s interested enough to subscribe to be able to enjoy them. Apparently a compatibility issue between my website and my subscription service is to blame.

Of course, anyone can visit Digging directly at its URL (penick.net) to see each blog post as I intended it to look. But I offer a subscription service too, which delivers every new post I write directly to subscribers’ inboxes. Easy and convenient for readers! Or it should be.

The behind-the-scenes struggle

I pay a monthly fee to followit to provide a subscription service to my readers. I’m frustrated that they haven’t been able to resolve the problem for my subscribers who use iPhones and iPads. I use an iPhone myself and can’t see my own photos when I read my subscription emails on my phone. But I can see the images just fine on my PC desktop computer.

Despite this major problem with my subscription service, I haven’t found another easy, affordable option. Each week I receive one or two emails from subscribers who are puzzled or frustrated that they can’t see my photos, and I’ve been replying individually. But for any other iPhone users wondering what’s the deal with my images, I want to explain here, in a blog post. And I want to apologize for the inconvenience to you. I don’t take it lightly — at all — that your Digging emails may be missing half their content.

How to see my photos

As I continue to search for a solution, I hope you’ll stick with me. Please use the emails from Digging as a notification that a new post is up, and simply click through to visit my site directly. You’ll see everything there — photos and text — exactly as I intended it to look.

I’m also adding the following postscript to my emails:

[Read this post on DIGGING for best formatting, especially if the photos aren’t loading.]

Simply click on the postscript to go directly to Digging, where you can read — and view my photos — to your heart’s content! Update: You can also click on the title of the blog post in the subscription email, and it’ll take you straight to my blog and to that particular post. Even easier!

Thank you to all my readers and subscribers! You are the reason I do what I do.

I welcome your comments. Please scroll to the end of this post to leave one. If you’re reading in an email, click here to visit Digging and find the comment box at the end of each post. And hey, did someone forward this email to you, and you want to subscribe? Click here to get Digging delivered directly to your inbox!

__________________________

Digging Deeper

Come learn about garden design from the experts at Garden Spark! I organize in-person talks by inspiring designers, landscape architects, and authors a few times a year in Austin. These are limited-attendance events that sell out quickly, so join the Garden Spark email list to be notified in advance. Simply click this link and ask to be added. Season 7 starts in August. Stay tuned for the lineup!

All material (C) 2023 by Pam Penick for Digging. Unauthorized reproduction prohibited.

The post Not seeing my photos? appeared first on Digging.

If you see an empty white box with a blue question mark where my photos should be, you’re not alone. Here’s what’s going on…. Read More
The post Not seeing my photos? appeared first on Digging.Read MoreDigging

June 19, 2023

If you see an empty white box with a blue question mark where my photos should be, you’re not alone. Subscribers to Digging who read my emails on an iPhone, iPad, or other Apple product may be able to see my text but not my photos.

This problem is ongoing, and it’s driving me bonkers! After all, I work hard to deliver good photos with every blog post, and I want every reader who’s interested enough to subscribe to be able to enjoy them. Apparently a compatibility issue between my website and my subscription service is to blame.

Of course, anyone can visit Digging directly at its URL (penick.net) to see each blog post as I intended it to look. But I offer a subscription service too, which delivers every new post I write directly to subscribers’ inboxes. Easy and convenient for readers! Or it should be.

I pay a monthly fee to followit to provide a subscription service to my readers. I’m frustrated that they haven’t been able to resolve the problem for my subscribers who use iPhones and iPads. I use an iPhone myself and can’t see my own photos when I read my subscription emails on my phone. But I can see the images just fine on my PC desktop computer.

Despite this major problem with my subscription service, I haven’t found another easy, affordable option. Each week I receive one or two emails from subscribers who are puzzled or frustrated that they can’t see my photos, and I’ve been replying individually. But for any other iPhone users wondering what’s the deal with my images, I want to explain here, in a blog post. And I want to apologize for the inconvenience to you. I don’t take it lightly — at all — that your Digging emails may be missing half their content.

As I continue to search for a solution, I hope you’ll stick with me. Please use the emails from Digging as a notification that a new post is up, and simply click through to visit my site directly. You’ll see everything there — photos and text — exactly as I intended it to look.

I’m also adding the following postscript to my emails:

[Read this post on DIGGING for best formatting, especially if the photos aren’t loading.]

Simply click on the postscript to go directly to Digging, where you can read — and view my photos — to your heart’s content! Update: You can also click on the title of the blog post in the subscription email, and it’ll take you straight to my blog and to that particular post. Even easier!

Thank you to all my readers and subscribers! You are the reason I do what I do.

I welcome your comments. Please scroll to the end of this post to leave one. If you’re reading in an email, click here to visit Digging and find the comment box at the end of each post. And hey, did someone forward this email to you, and you want to subscribe? Click here to get Digging delivered directly to your inbox!

__________________________

Come learn about garden design from the experts at Garden Spark! I organize in-person talks by inspiring designers, landscape architects, and authors a few times a year in Austin. These are limited-attendance events that sell out quickly, so join the Garden Spark email list to be notified in advance. Simply click this link and ask to be added. Season 7 starts in August. Stay tuned for the lineup!

All material (C) 2023 by Pam Penick for Digging. Unauthorized reproduction prohibited.

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